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A highly motivated and experienced Fraud Analyst with a proven track record of success in the field, seeking to leverage my three years of expertise to contribute to the growth and security of a dynamic organization. Looking for a challenging and dynamic role that allows me to leverage my expertise in fraud detection, data analysis, and investigative skills to protect organizations from financial losses and maintain the integrity of their operations.
Committed to safeguarding organizations from financial losses and maintaining operational integrity. Looking to continue expanding my knowledge and skills while delivering measurable results in a challenging and collaborative environment.


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Jun 2015 - Nov 2017 Master of Information Systems (Major: Business Analytics) at Deakin University, Melbourne, Victoria
Jul 2010 - Jun 2014 Bachelor of Computer Engineering at Mumbai University, Mumbai, India


Feb 2022 – Present Fraud Analyst at Card & Merchant Services, Financial Crime, NAB

•Efficiently and accurately perform complex Fraud and Scam risk-based assessments to mitigate environmental threats and protect vulnerable individuals from fraud.
•Analyze fraudulent activity, identify root causes, and implement risk mitigation strategies using various IT Risk/Fraud detection technologies.
•Evaluate and assess risks while contributing to the implementation of an overall risk management process.
•Conduct in-depth data analysis of identified Risk/Fraudulent activities using multiple risk mitigation technology platforms, escalating issues when necessary.
•Perform thorough risk analysis and investigative casework to support fraud investigations.
•Prepare detailed reports and provide insights on all relevant investigations and alerts.
•Demonstrate a continuous commitment to process improvement, optimizing team performance, and fostering integrated outcomes across functions.
•Collaborate with banks and customers to validate and investigate suspicious transactions.
•Conduct impact analysis of existing systems, capturing, documenting, and managing business requirements.
•Possess extensive knowledge of documentation, SOPs, deliverables, and Business Analysis processes.
•Contribute to enhancing NAB’s value and managing the Group’s credibility in financial markets.

Sept 2020 – Feb 2022 Associate at Corporate & Financial Compliance, Acuity Knowledge Partners, Bangalore

•Oversaw the review and pre-approval of sales/marketing materials, including fact sheets, presentations, promotional content, and social media posts.
•Provided vital support to clients in the UK, US, Australia, and European countries, managing a wide range of compliance operations, such as communication surveillance, collateral review, reporting, and insider threat detection.
•Merged regulatory expertise with operational skills to assist clients with high-volume compliance tasks and evaluate effective solutions.
•Conducted rigorous tests and forensic reviews to ensure the accuracy and compliance of advertising and marketing materials.
•Facilitated the decomposition and estimation process, crafting user stories and detailed acceptance criteria to enhance project efficiency.
•Cultivated strong rapport both within the team and with clients, fostering effective communication and collaboration.
•Defined and documented business needs, objectives, existing operational procedures, and challenges.
•Led the review of cases and performed User Acceptance Testing (UAT) to evaluate system performance.
•Validated functional requirements and meticulously documented reports on identified bugs.

Oct 2018 – July 2020 Fraud Analyst at Fraud Operations, Financial Crime, NAB

•Monitored real-time alerts and queues to swiftly identify high-risk transactions within the business portfolio.
•Proactively prevented fraud against NAB customers by identifying fraud risks, developing reports, and continually reviewing and implementing fraud control measures.
•Conducted thorough investigations of flagged transactions and accounts, including origin investigations, transaction validation, and account reconciliation.
•Demonstrated excellent analytical, problem-solving, decision-making, and presentation skills.
•Analysed organizational needs and devised operational and technical solutions to address business challenges.
•Acted as a liaison between multiple levels of the organization, evaluating and improving business processes.
•Identified business requirements and identified process gaps, implementing process improvement initiatives across various business areas.
•Investigated various fraud scenarios, including Wangiri Fraud, SMS Phishing, Hacking, Romance Scam, Investment Scams (Cryptocurrency Scam), and Cheque frauds.